Terms of Service

You must be 18 or older to create a FamKinnected account and agree to these Terms.

Children do not have accounts and do not use the Services. A child may appear in a family’s records because an adult relative entered them. Section 4 covers your obligations when you do that, and our Privacy Policy explains what a parent or guardian can do about a child’s record.

If you are agreeing to these Terms on behalf of an organization, you represent that you are authorized to bind it.

FamKinnected is offered only in the United States and is intended for users located in the United States.

You will provide accurate information when you create your account and keep it current. You may not impersonate anyone or use an email address you do not have the right to use.

Your account is yours alone. Accounts may not be shared, and credentials are confidential. You are responsible for activity under your account. Tell us at info@truericheseducation.com right away if you believe someone else has access to it.

You may not transfer your account to another person without our written permission.

FamKinnected is organized around families. Each family is a separate, private space.

• The family owner is the person who created the family and holds the subscription. The owner is responsible for payment and is the only person who can cancel the subscription.
• Family administrators manage the family’s members, events, and content. Administrators can view the family’s billing information but cannot cancel the subscription.
• Members are the relatives who have been invited into the family.

Ownership can be transferred. The owner may hand off ownership to another member through the Services. If an owner becomes unavailable or passes away, a member may submit an ownership claim, which we review before granting. We may require reasonable proof before transferring ownership of a family account.

A family’s information belongs to that family, not to any one person in it. Ownership of the account is not ownership of everyone’s information.

FamKinnected is built for families, which means much of what you enter is information about other people — your relatives’ names, contact details, birth dates, photographs, and family relationships.

When you add or update information about another person, you confirm that:

1. You have a genuine family or personal relationship with that person. FamKinnected is for your family. It is not a tool for compiling information about people you do not know, and it may not be used to build contact lists, conduct research on individuals, or locate people.
2. You have the right to share what you are entering. You obtained the information legitimately, and you are not disclosing something you were asked to keep private.
3. You are entering it accurately and in good faith.
4. If you are entering information about a child, you are that child’s parent or legal guardian, or you have their permission. This includes photographs.
5. You will honor a relative’s request. If a relative asks you to remove their contact information, photograph, or profile details, you will do so. If you do not, they may ask us directly, and we will act on their request under our Privacy Policy — which may mean removing information you entered, without your agreement.

A family administrator has broader access than other members: the directory, member records, the family archive, and the family’s communications.

If you are an administrator, you additionally agree that:

• You will use that access to run your family’s account, and not for any other purpose.
• You will pass on removal requests you receive rather than sitting on them, and you will not retaliate against a relative for making one.
• You will not export or share your family’s information outside the family, except with people your family has authorized.
• You are responsible for who you invite and for the access you grant them.

We may remove information, restrict an account, or close a family account if these commitments are not kept.

Your family controls what goes into your family’s records. We do not decide who belongs in your family tree, and we do not edit your family’s content.

But some decisions are ours, and we will make them when we have to: we will act on a person’s request to remove their own contact information or to be hidden, we will act on a parent’s request about their child, and we will act where information appears to have been entered by someone with no right to it. We will make these decisions even if a family administrator disagrees.

A family may issue a time-limited guest pass to someone outside the family — a caterer, a family friend, a planner — so they can see reunion details.

If you use a guest pass, these Terms apply to you. Guest access is read-only, expires, and may be revoked at any time. It does not include the family directory, family tree, or family archive.

If you hold a guest pass, you agree to use what you see only for the purpose the family gave you access for, and not to copy, share, or retain the family’s information.

You agree to use FamKinnected respectfully and lawfully. You will not:

• Post content that is unlawful, harassing, hateful, threatening, defamatory, obscene, or that infringes anyone’s rights.
• Enter information about a person in violation of Section 4.
• Attempt to access families, accounts, or information that are not yours.
• Attempt to obtain another user’s password or security information.
• Interfere with, disrupt, or place unreasonable load on the Services, or attempt to circumvent security or access controls.
• Scrape, crawl, or use automated means to extract information from the Services, except that you may export your own family’s information using the tools we provide.
• Reverse engineer or attempt to derive the source code of the Services.
• Use the Services to send spam or unsolicited commercial messages.
• Use our name, logo, or brand without our written permission.
• Help anyone else do any of the above.

Personal and family use. The Services are for managing your family and its gatherings. Your family may collect registration fees, event costs, and similar contributions from its own members through the Services — that is what reunion planning involves. You may not resell the Services, use them to operate a business unrelated to your family, or use them on behalf of a third party.

Violating this section is grounds for suspension or termination.

You own what you add. Photographs, documents, recipes, written history, messages, and everything else you contribute remain yours. We do not claim ownership.

The permission you give us. To operate the Services, we need permission to handle your content. You grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, back up, reproduce, display, and transmit your content, and to make technical adaptations to it — resizing an image, converting a file format, generating a thumbnail — solely for the purpose of providing the Services to you and your family.

That is the whole of it. We do not use your family’s content to advertise, to train models, or for any purpose other than running the Services for you.

The license is limited in scope and time. It covers only what we need to operate the Services. It extends to the service providers who host and deliver the Services on our behalf, and no further. It ends when you delete the content or when your family’s account is deleted, subject only to backups aging out and to copies other members of your family may have already saved.

You are responsible for what you contribute. You confirm you have the rights necessary to add it, including any permissions needed from people who appear in it.

Content shared within your family. Other members of your family can see what you post to shared surfaces, and may be able to save or download it. We cannot control what your relatives do with what you share with them.

The Services — the software, design, text, and everything we created — belong to us and are protected by intellectual property law. Except for your own content and the exports we provide, you may not copy, modify, distribute, sell, or create derivative works from the Services.

“FamKinnected” and our logo are our trademarks. You may not use them without our written permission.

We respect copyright and expect our users to do the same. We will remove content that infringes copyright and will terminate the accounts of repeat infringers in appropriate circumstances.

If you believe content on FamKinnected infringes your copyright, send a notice to our designated agent at info@truericheseducation.com, or by mail to True Riches Education, Attn: DMCA Agent, 3547 Dempster St. #1004, Skokie, IL 60076. Your notice must include:

• Your physical or electronic signature.
• Identification of the copyrighted work you claim was infringed.
• Identification of the material you say is infringing, and enough detail for us to locate it.
• Your contact information.
• A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

If your content was removed and you believe that was a mistake, you may send a counter-notice to the same address.

1. By opting into the FamKinnected SMS program, you will receive text alerts and notifications from your registered family, such as newsletter notifications, family news, reunion registration deadlines and reminders, and account notifications from FamKinnected.
2. FamKinnected may send SMS messages for service purposes including authentication, informational notifications, reminders, and account or reunion updates.
3. Text messaging is optional and off by default. You will receive messages only after you confirm your mobile number and opt in through your account notification preferences. Consent to receive text messages is not a condition of using FamKinnected or of any purchase.
4. You can cancel at any time by replying STOP to any message, or by turning SMS off in your account preferences. After you send STOP, we will send one message confirming you have been unsubscribed, and you will receive no further messages unless you opt in again.
5. For help, reply HELP or contact us at info@truericheseducation.com.
6. Carriers are not liable for delayed or undelivered messages.
7. SMS consent and phone numbers will never be sold, shared, or rented to third parties for marketing purposes. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.
8. Message frequency varies. Message and data rates may apply for any messages sent to you from us and to us from you. You will receive a variable number of messages per month based on the features your family has enabled. If you have questions about your text or data plan, contact your wireless provider.
9. For questions about how we handle your information, see our Privacy Policy. For the terms governing your use of FamKinnected, see these Terms of Service.

FamKinnected is a paid service. One subscription covers your entire family.

Pricing. The current price is shown at www.famkinnected.com. You may choose monthly or annual billing at signup.

Authorization. By subscribing, you authorize us and our payment processor to charge your payment method for the subscription fee plus any applicable taxes, at the start of your subscription and automatically at the start of each renewal period until you cancel. You confirm you are authorized to use the payment method you provide.

Payment processing. Payments are handled by Stripe and are subject to Stripe’s terms. We never receive or store your full card number.

Renewal reminders. We will email the family owner a reminder before each annual renewal, at least 30 days in advance, showing the renewal date and the amount.

Price changes. We may change the subscription price. We will give the family owner at least 30 days’ notice by email before a change takes effect, and the new price will apply only from the start of the next billing period. If you do not want to pay the new price, you may cancel before it takes effect.

Failed payments. If a payment fails, we will attempt to reach the family owner and may retry the charge. If payment is not resolved within a reasonable period, your family’s access may be paused under Section 15.

Taxes. Prices exclude taxes unless stated. You are responsible for any applicable sales or use tax.

You can cancel at any time, online. The family owner may cancel through the billing portal in account settings. No phone call, no email, no notice period.

Only the family owner can cancel. Family administrators can view billing information but cannot cancel the subscription. If ownership has been transferred, the new owner holds this right.

What happens when you cancel. Your subscription stops renewing. Your family keeps full access through the end of the period you have already paid for. We do not prorate or refund the remainder of a billing period.

14-day refund on your first annual subscription. If you purchase an annual subscription for the first time and are not satisfied, email us at info@truericheseducation.com within 14 days of the charge and we will refund it in full. Access ends when the refund is issued. This applies to a family’s first annual purchase only — not to renewals, and not to monthly subscriptions.

Cancellation by us. If we cancel your transaction for any reason, we will refund what you paid for it.

If your subscription lapses or is cancelled, your family’s archive, directory, and family tree are locked, not deleted.

Members lose access to the Services, but nothing is erased. If your family resubscribes, everything is where you left it.

We keep a lapsed family’s information for 24 months. Before we delete anything, we will notify the family’s administrators by email at least 60 days in advance and give them an opportunity to export the family’s information or resume the subscription.

If a family owner asks us to delete the family account outright, we will delete the family’s information and stored files, keeping only records we are required to retain.

Please keep your own copies of anything irreplaceable.

We take care of your family’s information — encrypted storage, separation between families, regular backups — and we intend to keep it safe. But no service is immune to failure, and we are not a substitute for your own backup of photographs and documents that cannot be replaced.

We provide export tools so you can download your family’s information at any time. We encourage you to use them.

Families disagree, and some of those disagreements will arrive at our door.

We are not able to referee family disputes, and we are not obligated to become involved in a disagreement between members of a family, between families, or between you and anyone else you meet through the Services.

There are limits to that. As Section 6 says, we will act on a person’s request to remove their own information, on a parent’s request about their child, and where information was entered by someone with no right to it. We will also act where there is a credible safety concern. Outside those situations, decisions about a family’s content belong to the family.

You release us from claims arising out of disputes between you and other users. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

We are continually improving FamKinnected, and the Services will change over time. We may add, modify, or remove features.

If we make a material change that would significantly reduce the functionality your family relies on, we will give reasonable notice where we practically can.

You may stop using the Services at any time. The family owner may cancel the subscription under Section 14, and any user may delete their account as described in our Privacy Policy.

We may suspend or terminate access if you breach these Terms, if we are required to by law, or if continued access poses a risk to other users, to us, or to the Services.

Except where it would be impractical, unlawful, or unsafe, we will try to give notice before terminating a family account so its information can be exported.

Sections that by their nature should survive termination will survive — including Sections 9 (as to license termination), 10, 16, 20, 21, 22, 23, and 24, and any obligation to pay amounts owed.

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that information will always be available or accurate.

We do not verify who our users are, or the accuracy of what they enter. Family relationships, dates, contact details, and historical information in a family’s records were entered by users and are not verified by us. FamKinnected is not a genealogical research service and its records are not authoritative for legal, medical, or genealogical purposes.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

To the fullest extent permitted by law:

We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost content, or loss of goodwill, arising out of or relating to these Terms or the Services — even if we have been advised of the possibility.

Our total liability to you for all claims arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount your family paid us in the 12 months before the event giving rise to the claim, or (b) $100.

These limits apply regardless of the legal theory, and even if a limited remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations of liability, so some of these may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

You agree to indemnify and hold harmless True Riches Education and its officers, employees, and agents from claims, damages, losses, and reasonable legal fees arising out of:

• Your use of the Services;
• Your breach of these Terms;
• Information you entered about another person in violation of Section 4; or
• Content you contributed.

We will notify you of any claim we seek indemnification for and may participate in the defense at our own expense.

23.1 Let us try to fix it first

Most problems can be solved quickly if you tell us about them. Before starting arbitration or filing in court, you agree to contact us and give us a chance to resolve the matter.

Send a Notice of Dispute to info@truericheseducation.com, or by mail to True Riches Education, 3547 Dempster St. #1004, Skokie, IL 60076. Your notice should include your name, the email address on your account, a description of the problem, and what you would like us to do about it. If we have a dispute with you, we will send the same to the email address on your account.

Both of us agree to spend 60 days trying to work it out in good faith after a Notice of Dispute is sent. Either of us may request a telephone or video conference during that period, and both of us agree to participate in one if asked.

Neither of us may begin an arbitration or file a lawsuit until those 60 days have passed. If a claim is filed before then, either party may ask the arbitrator or court to pause it until this step is complete. This requirement does not shorten any deadline for bringing a claim — any applicable limitations period is paused while the informal resolution period runs.

23.2 Small claims court

Either of us may bring a qualifying claim in small claims court instead of arbitration. If your claim is within the limits of the small claims court where you live, you may file it there, and we will not try to move it to arbitration.

We would rather you had a simple, inexpensive way to be heard than force everything into a formal process.

23.3 Agreement to arbitrate

Except for the claims described in Sections 23.2 and 23.4, you and FamKinnected agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with us will be resolved by binding individual arbitration rather than in court.

This includes disputes about the validity, enforceability, or scope of this arbitration agreement, except as stated in Section 23.7. It applies to claims that arose before you accepted these Terms and to claims that arise after your account ends.

You and FamKinnected are each giving up the right to a trial before a judge or jury.

This agreement is governed by the Federal Arbitration Act.

23.4 Claims that are not arbitrated

Either of us may go to court to seek an injunction or other equitable relief to stop actual or threatened infringement or misuse of intellectual property, unauthorized access to the Services, or a breach of confidentiality obligations. Seeking that relief does not waive the right to arbitrate anything else.

Nothing in these Terms prevents you from reporting a concern to a government agency or from participating in an agency investigation.

23.5 How arbitration works

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this section. The rules and forms are at www.adr.org, or you can call AAA at 1-800-778-7879. If AAA is unavailable or unwilling to administer the arbitration consistent with this section, you and FamKinnected will agree on another established arbitration provider, or a court may appoint one.

• One arbitrator decides the case.
• The arbitrator may award the same individual relief a court could award under applicable law, including damages, and injunctive relief limited to you individually. The arbitrator may not award relief on behalf of anyone else.
• Where it happens. If a hearing is needed, it will take place in the county where you live, or by telephone or video conference, whichever you prefer. For claims under $25,000, either of us may choose to have the arbitration decided on written submissions alone, without a hearing.
• Written decision. The arbitrator will issue a written decision explaining the essential findings and conclusions.
• Finality. The arbitrator’s award is final and binding, and judgment on it may be entered in any court with jurisdiction.

23.6 Who pays

We will pay all AAA filing, administrative, and arbitrator fees for any claim you bring where the amount in dispute is $10,000 or less, other than a claim the arbitrator determines was filed for an improper purpose or is frivolous under the standard of Federal Rule of Civil Procedure 11(b).

For claims above that amount, fees are allocated under the AAA Consumer Arbitration Rules.

Each of us is responsible for our own attorneys’ fees, unless the law that applies to your claim provides otherwise — in which case the arbitrator may award them.

23.7 Class action waiver

You and FamKinnected agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

The arbitrator may not consolidate more than one person’s claims, may not preside over any form of class or representative proceeding, and may not award relief to anyone who is not a party to the arbitration. This applies except as provided in Section 23.8.

If this Section 23.7 is found unenforceable as to a particular claim or request for relief, then this entire Section 23 does not apply to that claim or request, and it must be brought in a court of competent jurisdiction. The rest of Section 23 continues to apply to all other claims. A court, not an arbitrator, decides whether this Section 23.7 is enforceable.

23.8 Coordinated claims

If 25 or more similar claims are brought against FamKinnected by or with the assistance of the same lawyer or coordinated group of lawyers, you and FamKinnected agree the claims will be administered in batches of no more than 50 at a time. Each batch will be treated as a single case with one arbitrator and one set of fees. AAA will administer batches sequentially, and neither party may demand that later batches proceed before earlier ones are resolved.

Both of us will cooperate in good faith with AAA to implement this process, including paying batch fees as they come due. Any limitations period is paused for claims awaiting their batch.

This section does not create a class or representative proceeding, and the arbitrator in each case decides only the individual claims before them.

23.9 How to opt out

You can decline this arbitration agreement.

Email info@truericheseducation.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first accept these Terms. Include your name and the email address on your account, and state that you are opting out of the arbitration agreement.

That is all it takes. Opting out will not affect your account, your subscription, your family’s access, or anything else about how you use FamKinnected. We will not treat you differently for opting out.

If you opt out, disputes between us will be resolved in court under Section 23.11, and the class action waiver in Section 23.7 will not apply to you.

If you accepted an earlier version of these Terms that contained an arbitration agreement and did not opt out then, your earlier decision stands.

23.10 If this section changes

If we make a material change to this Section 23 after you accept these Terms, you may reject the change by emailing us within 30 days of the change taking effect, using the process in Section 23.9. If you reject the change, the version of this Section 23 you last accepted continues to apply between us.

23.11 Governing law and where cases are heard

These Terms and any dispute between us are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs this Section 23.

If a claim is not subject to arbitration — because you opted out, because it falls under Section 23.2 or 23.4, or because Section 23.7 was found unenforceable as to that claim — it must be brought exclusively in the state or federal courts located in Cook County, Illinois, and you and FamKinnected each consent to the jurisdiction of those courts.

23.12 Where you are

FamKinnected is offered only in the United States and is intended for users located in the United States.

If you use the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local law. Nothing in this Section 23 limits any right you have under the mandatory consumer protection law of your country of residence that cannot be waived by agreement.

23.13 Survival

This Section 23 survives the end of your account and the termination of these Terms.

Governing law. These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 23.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Services, and replace any prior agreements on the subject.

Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither of us is liable for delays or failures caused by events beyond reasonable control.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and us.

Notices. We may send you notices by email to the address on your account, or by posting in the Services. You may send notices to info@truericheseducation.com.

Changes to these Terms. We may update these Terms. If we make a material change, we will notify you by email or in the Services before it takes effect, and update the date at the top. Continuing to use the Services after a change takes effect means you accept the updated Terms. If you do not agree, you may cancel and stop using the Services. Section 23.10 governs changes to the arbitration section specifically.

True Riches Education
3547 Dempster St. #1004
Skokie, IL 60076
info@truericheseducation.com